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Yes, absolutely. A Canyon Data customer may do so in connection with the ordinary course of its
business.

Yes. A Canyon Data customer may do so in connection with the ordinary course of its business.

Yes. A Canyon Data customer can send a presentation with property-specific and/or market trend
information and imagery via email to its prospective or existing client. The content being transmitted should be reasonably tailored to the needs of the client or prospective client.

Yes. A Canyon Data customer may do so in the ordinary course of its business. But such general market reports should not contain building-specific or tenant-specific data obtained from Canyon Data, nor should the reports be sold or generally distributed.

(Note – This doesn’t limit the subscriber’s ability to create a report with property-specific and/or market trend information, whether for internal research or for presentation to a client. Rather, this solely addresses the creation of a general market report profiling a certain geographic area;

and is intended to preclude the use of the Canyon Data service to create a fungible listing directory.)

Yes. A Canyon Data customer may incorporate a limited amount of market statistics (i.e., not building specific or tenant-specific data) from Canyon Data products into a press release or an article, so long as (i) “Canyon Data, Inc., www.canyondata.tech is cited as the source, and (ii) the statistics are calculated and described accurately.

Canyon Data customers use the Canyon Data services to conduct internal research, market properties, prepare valuations, and provide their clients with discrete amounts of information or imagery to aid in market analysis or leasing or purchasing decisions. In connection with such uses, Canyon Data customers may copy some material from Canyon Data into word processing, spreadsheet, and presentation programs. Other than this, Canyon Data customers should not integrate or incorporate textual information, reports, photographs, or images from Canyon Data into any database or software program for any purpose, including storage, analysis, or later use or retrieval, unless specifically authorized by Canyon Data in writing.

No. A Canyon Data customer should not take content from Canyon Data products and post it on an
Internet listing service or provide it to other commercial real estate information services. Canyon Data has invested and otherwise continues to invest significant resources to build and maintain the valuable content in its services and it is unfair for Canyon Data’s competitors to profit from Canyon Data’s efforts.

A Canyon Data customer that is a subscriber in good standing to the Canyon Data subscription or listing service may display solely on its own website photographs from the Canyon Data data/listing service that depicts properties that the licensee owns, controls, represents, or holds exclusives. Of course, in no event should any photographs from Canyon Data sources be provided to or appear on the website of another commercial real estate information service or Internet listing service.

No, absolutely not. You still retain any ownership rights you may have in the content you provide to
Canyon Data. You are not transferring ownership of a photograph or other information or imagery when you submit it to Canyon Data’s research professionals. You are free to use or distribute such
information, photos or other imagery as you see fit.

Like other providers of information and software, Canyon Data restricts the use of its database services to those that have entered into proper license agreements. These license agreements specify the number and location of authorized sites and the number and names of authorized users at each such site. Customers pay fixed monthly amounts rather than fees based on actual system usage. Such monthly charges vary depending upon several factors, including
• Number of sites
• Organization size
• Number of services and markets to which a client subscribes.

Some customers enter into separate license agreements with Canyon Data for each office and product, whereas others enter into one national or regional agreement that covers multiple offices, products and markets. Please contact our sales department for more information on national or regional agreements.

In order to avoid service interruptions, the standard Canyon Data license agreement renews
automatically for successive one-year periods following the expiration of the initial term. Canyon Data has systems to process agreements with auto-renewal provisions. If a subscriber forgets to cancel their subscription in the first two months after their renewal date Canyon Data will honor the cancellation. If it is beyond 2 months the subscriber is locked in for the remaining year subscription.

Authorized Users are those designated individuals included on a customer’s list of Authorized Sites and Users for the Canyon Data services. That list accompanies the license and may be modified from time to time. However, that list may include only the Customer’s employees or, if applicable, independent contractors who work solely for the Customer (i.e., they cannot be Authorized User if they also work for another firm with commercial real estate information needs).

If an authorized user leaves the customer’s business, contact Canyon Data to request a change. Canyon Data will turn off the specified user access. The license will remain open for the duration of the calendar year for the customer to reassign the license to a new authorized user. Subscription license refunds are not issued due to changes in customers’ personnel.

In most cases, that ordinarily is not required. The basic idea is that the number of individuals at a firm benefiting from the Canyon Data subscription (i.e., the pertinent organization size) should not exceed the number of licensed Authorized Users. If it does, then additional Authorized Users need to be added. People who are not Authorized Users may not use a Canyon Data subscription product or receive customer service from Canyon Data.

No, absolutely not. Each authorized user’s User ID, Password and, if applicable, variable key token
(collectively, “Password”) is meant for that individual user’s sole use and benefit in accordance with the applicable license terms and conditions. To protect Canyon Data and its customers, sharing passwords is strictly prohibited.

Each licensed authorized user’s access to the Canyon Data’s services may be limited to the computer they use in their office. But what if you need occasional portability (e.g., when you’re traveling, visiting a client site or working from home)? You may purchase from Canyon Data an electronic apparatus called a key token that enables you to access the Canyon Data service from different computers. A key token is not meant to be used for sharing a single UserID/Password or otherwise circumventing an appropriate license, Authorized User count, or Authorized Site count.

Just like any online business, Canyon Data must fight piracy and unauthorized use. Such unlicensed use or copying of Canyon Data’s commercial real estate information services hurts you, the Canyon Data customer, because it reduces Canyon Data’s ability to
• Maximize Canyon Data’s services to their fullest potential
• Deliver them to you at fair prices and with high quality

Unlicensed use and copying also hurts you by providing your competitors who use but do not pay for the Canyon Data service with an unfair advantage. Working together, however, we can do something about this problem. Please alert us as to any suspected misuse of Canyon Data services by sending an email to support@canyondata.tech.

Canyon Data account executives and other Canyon Data representatives are not authorized to grant any exceptions to the rules noted here or the standard license agreement. Only authorized officers of Canyon Data can make any exceptions to the standard license agreement. Such changes must be made in writing.